Result
Today, new members can settle their enrollment with OZ completely online within eight minutes, about the time required to boil an egg. Since the availability of the service, the number of digital subscriptions has risen by about eighty percent which offers a substantial ROI.
Additionally OZ is empowered to create forms without the help of IT. Since the delivery of the baseline project OZ single-handedly put live more than 10 additional forms, totaling 13 forms live in production at the time of writing.. On average they spent only 3 days per form, which drastically reduced the lead time for forms to go live.